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Revised: 2-12-2024

Price Transparency


Financial Counseling

It is the policy of Highland-Clarksburg Hospital to make financial counseling services available to all patients, including information about Charity Care and Sliding Scale discount policies that are available to qualified individuals.  Financial counseling is not considered a condition of admission. Patients who present themselves for emergency examination or treatment will be treated regardless of their ability to pay for services.  The patient will be given the opportunity to request a patient advocate, designee or family member to assist in the financial counseling discussions.  Financial counseling may occur at any time from admission to discharge as long as the patient’s care is not interfered with and the patient consents to the discussions.

Uninsured Patients

Patients with no third party reimbursement source will be informed of payment responsibility prior to admission. Patients will be offered the services of Hospital’s designated Financial Counselor to apply for other forms of assistance such as WV Medicaid or obtaining coverage through the Healthcare Market Place.

Charity Care and Sliding Scale Discounts

In concert with the Hospital’s Mission to “identify and respond to the healthcare needs of the community and promote physical, social, emotional and intellectual well-being,” Highland-Clarksburg Hospital’s charity care policy was developed to ensure that the financial capacity of people who need health care services does not prevent them from seeking or receiving care.

It is the policy of Highland-Clarksburg Hospital, Inc. to provide Healthcare Services at the usual and customary rate prevailing in this area.  Further, we will provide essential medical services to all patients regardless of the patient’s ability to pay.  Discounts are offered based upon household income and size. A sliding fee schedule is used to calculate the basic discount and is updated each year using the federal poverty guidelines.  

Highland-Clarksburg Hospital will make available charity care services for parties who are not covered under any other benefit plans and meet certain income eligibility requirements.  The current Federal Poverty Guidelines are used to determine patient eligibility for uncompensated services.  Persons whose individual or family income for twelve (12) months preceding determination of eligibility is equal to or less than the Federal Poverty Level may receive services at no charge.  Charity care is not available to assist with deductibles, co-pays, and/or co-insurance.

2024 Poverty Guidelines

Includes 48 Contiguous States and District of Columbia Excludes Alaska and Hawaii



















For families/households with more than 8 persons, add $5,380 for each additional person.

Annual Income Thresholds by Sliding Fee Discount Pay Class and Percent Poverty

2024 Federal Poverty Guidelines.png

Patients who fall below 100% of the federal poverty level may be referred to the Highland companies’ charity assistance program.

Financial assistance/charity care is predicated upon the completion of an Application for Sliding Scale Discount for the individual or household. Completion of the Application for Sliding Scale Discount will include but may not be limited to:

  • Demographic Information

  • Sources of income

  • Monthly earnings from employer

  • Total household income

  • Proof of income (current tax returns and/or current pay stubs)

An associate from our Business Office is available to assist patients in this process and will analyze the Application for Sliding Scale Discount according to our guidelines in our Financial Assistance/Charity Care Policy. If there are items missing, you will receive a letter indicating what items we may require to complete processing.

Financial assistance eligible patient’s discounts will be applied to Amounts Generally Billed (AGB). Amounts Generally Billed is calculated by a look back during the prior 12 month period of all medically necessary care allowed by all health insurers including Medicaid. Once approved, the discount will be honored until a change in financial status occurs. Financial information will be verified at each office visit. Patients who are discharged must reapply for assistance.

For questions about amounts generally billed to patients or other billing-related questions, please contact the Accounts Receivable Manager at (304) 969-3105.

Delinquent Account Collection

Former patients with delinquent Private Pay accounts will be notified and given the option of paying the account in full or participating in a predefined monthly payment plan. Former patients will be notified of their financial obligation for services rendered by receiving monthly statements with balance due. Former patients, who did not wish to apply during their hospitalization, will be given another opportunity to apply for Charity Care or Sliding Fee Scale financial assistance programs during the collection process.

List of Providers

Dr. Sara Chowdhury, MD
Dr. Ruosi Liu, MD
Mikaela Wood, PMHNP
Psychiatric Nurse Practitioner
Jordan Gwinn, APRN
Family Nurse Practitioner
​Rachel Gregis, APRN
Family Nurse Practitioner
Dr. Toni Goodykoontz, MD
All of our physician and practitioner provider’s fees will be included on your bill from the hospital and are subject to our Financial Assistance Policy.

Other Information

A paper copy of this Financial Assistance Policy can be obtained upon request
and free of charge by calling 304-969-3100 or 855-432-4042.
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